Book Online


Terms & Conditions

These Terms and Conditions govern your use of the website. Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use the website.

This website is owned and operated by Greene King plc and Greene King Brewing and Retailing Limited, companies registered in England and Wales whose registered office is at Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Company registration numbers are 24511 and 3298903 respectively.

Use of the Website

The website is provided to you free of charge for your personal use subject to these Terms and Conditions. By using the website you agree to be bound by these Terms and Conditions.

These terms and conditions do not affect your statutory rights.

Methods of Payment

Good Night Inns accepts cash, in Sterling. Please note however that all payments made by cash will be charged on arrival and ID will be required in the form of a driving licence or passport verifying address. Good Night Inns  also accepts payment using the following Credit and Debit cards;

  • MasterCard;
  • Visa;
  • Maestro;
  • Solo;


Bookings on our flexible rates can be cancelled online (see top right for login) by midday on the day of arrival – with no charge. Rooms cancelled after midday on the day of arrival will be subject to a charge for the first night’s accommodation. In the event of non-arrival the first night’s stay will be charged for.

Bookings made on the Pay Now – Sleep later rates are totally non-refundable, non-amendable and non-cancellable, if you cancel or amend your booking you will not be entitled to a refund.

Bookings of six or more rooms will be treated as a group booking whereby separate terms and conditions apply. For these Terms & Conditions please contact the relevant hotel.

Check In/Out

Rooms are available from 2:00pm on the day of arrival. Earlier check in may be available on a request basis from the hotel. Check out time is midday on the day of departure; late check-out may be available and is subject to an additional charge at the discretion of the hotel. Please note, the reception desk isn’t staffed 24 hours a day in some hotels.


Up to two Children under the age of 16 sharing a room with adults stay free of charge subject to the availability of a suitable room. Cots are available at most of our Hotels and at no extra charge. Please specify at the time of booking if a cot or extra bed is required

Deposits & Prepayments

All bookings are required to be guaranteed by either a credit or debit card or a deposit equivalent (at the time of booking) to the first night’s accommodation.

Where a credit or debit card is used to guarantee your booking, a £1 pre-authorisation will be applied in order to validate the card.

In the event of non-arrival the first nights stay will be charged for with the exception of group bookings (6 or more rooms) whereby different terms & conditions apply.


All prices include service and VAT at the current rate. Good Night Inns  reserves the right to alter published prices at any time for non-confirmed/guaranteed bookings. For details of our most current prices please check or call the hotel direct.

Hotel Offers & Promotions

Offers & promotions are all subject to availability & only available at the hotel stated. Offers & promotions cannot be transferred between hotels. All offers & promotions will state if per person or per room & are only available on the dates that the offer or promotion is available. All offers & promotions are subject to the individual cancellation policy (see Cancellation policy). If booking more than 6 rooms on an offer/promotion then the groups Terms & conditions apply (please contact relevant hotel for these).

Our Rates

We  have a selection of rates available at our Good Night Inns hotels, please note that pay now – sleep later and promotional offers are non-refundable,  no amends or cancellations are allowed.

Instant online payments, total room price will be charged for the room(s).  Discount varies and is subject to availability.

Pay Now – Sleep Later: Room Only. No refunds, amends or cancellations allowed. Instant Online Payment: Total room price will be charged for this room(s). Discount varies and is subject to availability.

Flexible Rate: Free cancellation until midday on the day of arrival. No payment required; no deposit will be charged for this room(s).

Hotel Details

We reserve the right to change Hotel details without prior notice. Please note:

  • Our room rates do not include breakfast, unless otherwise stated as part of an offer or a package;
  • No pets are allowed, except guide dogs;
  • Electrical appliances such as toasters, mini cookers or grills are not to be used in rooms;
  • You must not advertise or otherwise offer any Good Night Inns room for sale either on its own or as part of a package;
  • All our Good Night Inns are entirely smoke-free, including the bedrooms. If you do not adhere to this law, we reserve the right to charge you an additional £100;
  • All photography is for illustrative purposes only.

Information and Data Protection

All parties shall comply at all times with the Data Protection Act 1998 (the “Act”) and any regulations made under the Act.

All personal information which you provide to us via the website will be stored and used by us in accordance with the Act and the website (as amended by us from time to time):

Whenever you provide us with information via the website, you will be deemed to have warranted to us that the information in question is accurate and that you have obtained all necessary permission for it to be used in the manner set out in the Group’s Privacy Policy.


We may update these Terms and Conditions from time to time and any changes will be notified to you via a suitable announcement on the website. The changes will apply to the use of the website after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the website. If you continue to use the website after the date on which the change comes into effect, your use of the website indicates your agreement to be bound by the new Terms and Conditions.

Access to and Availability of the Website

Good Night Inns will make all reasonable efforts to provide you with access to the website 24 hours per day without any interruptions. However, from time to time you may experience disruptions due, for example, to essential maintenance or problems beyond our control involving suppliers, communications, the Internet, your own computer or software failures. Accordingly, Good Night Inns does not warrant that the website will be available continuously and is not liable for any downtime or disruption in website availability.

Intellectual Property

The content and design of these website pages are subject to copyright owned by Good Night Inns. You are welcome to print pages for your personal use but no part of this website, our logos or trademarks may be reproduced or transmitted in any way for any other purpose.

Other than having permission to access the website and use the services in accordance with these Terms and Conditions, you agree that nothing herein creates or grants to you any right in or ownership of any intellectual property rights existing in the presentation or format of the website or in any software, content, information, data or databases provided through the website or used in or forming part of the services. This includes without limitation any registered or unregistered trademarks, service marks, logos, designs, database rights, copyright, rights in domain names or data owned by or vested in Good Night Inns or any third party (“Intellectual Property”).

All rights in relation to Intellectual Property not expressly granted by Good Night Inns is hereby reserved to Good Night Inns (or its licensors) and no right, licence or benefit to such Intellectual Property is granted to you.


The website is provided by Good Night Inns without any warranties or guarantees. You must bear the risks associated with the use of the Internet.

Good Night Inns has made all reasonable efforts to ensure that all information provided on the website by ourselves and third parties is accurate at the time of inclusion, complete and up-to-date.

However, there may be inadvertent errors on the website for which Good Night Inns takes no responsibility. Good Night Inns reserves the right to make changes and/or corrections to the website at its own discretion.

In particular, we disclaim all liabilities in connection with the following:

•              Incompatibility of the website with any of your equipment, software or telecommunications links.

•              Technical problems including errors or interruptions of the website.

•              Unsuitability, unreliability or inaccuracy of the website.

•              Inadequacy of the website to meet your requirements.

By accessing this website you agree that Good Night Inns shall not be liable to any person for any special, incidental, direct or indirect consequential loss or damage including, without limitation, loss of profits or revenues, cost of replacement goods, loss or damage to data arising out of the use of, or inability to use, this site which may arise from the use of this site or use or reliance on any of the information contained in any of the materials on this website or from access to other material on the Internet via hyperlinks from this site.

Nothing in these Terms and Conditions shall exclude Good Night Inns’ liability for personal injury or death caused by its negligence.

Third Party Websites

From time to time this website may include links to other websites not under the control of Good Night Inns. Good Night Inns has no control over, and will accept no liability in respect of, the content on any external link.


Good Night Inns may terminate your right to use the website by notice in writing to you if you breach any of the obligations under these Terms and Conditions.

On termination, you will make no further attempt to access the website or use the services and must delete any other material.

Your Liability

You agree to be liable for and to indemnify Good Night Inns (and its officers, employees, directors, shareholders, representatives, successors and assigns) and hold it harmless against all third party claims, demands and actions and in relation to all liabilities, losses, costs, charges, damages and expenses (including legal fees) incurred in relation to such claims, demands and actions, to the extent that such liability arises from breach of these Terms and Conditions by you or use of your computer, passwords or secure means of access to the website by an unauthorised user.


If Good Night Inns fails to exercise its rights immediately, this will not by itself be taken as a waiver of those rights and Good Night Inns may still exercise those rights in the future.

If any of these terms or conditions is found to be illegal, invalid or unenforceable under applicable law, the offending provision will be severed and remaining terms and conditions will be unaffected (to the fullest extent legally permitted).

You agree that Good Night Inns may transfer its rights and obligations under these Terms and Conditions to another person. You may not transfer your rights or obligations under these Good Night Inns.

A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

Your use of this website and any dispute arising out of the website is subject to the laws of England and Wales. Any dispute arising out of the use or publication of this website is subject to the exclusive jurisdiction of the Courts of England and Wales.